Academy Support & Logistics

Yes. Shen Holistic Academy is an approved provider of continuing education credits for Acupuncturists through NCCAOM Professional Education Provider #9479, granted under Sahara Sun, L.Ac. (Jennifer H. Vires).

Our courses are officially recognized for NCCAOM PDA/CEUs. If your licensing board falls outside of NCCAOM, rest assured that we provide all the requisite documentation, including a certificate and a comprehensive course outline, to facilitate your self-reporting of these hours for credit or recognition. While we encourage you to verify with your specific state board regulations for certainty, we cannot guarantee CEU approval upon self-reporting. However, we are committed to assisting you in gathering the necessary information for submission.

Additionally, we are in the process of securing further approvals from other nationally recognized professional education entities. If you have a specific board you wish to gain approval for, please reach out to [email protected] to let us know. Mahalo. 

To successfully earn your NCCAOM PDA credit: 

• You must complete all video modules within the required timeframe.
• Score 70% or better on the final assessment quiz for that course. 
• Complete the short answer questions and the course evaluation.
• The certificate will then be processed and submitted to the NCCAOM on your behalf.
• You will receive a copy of your certificate for your records or for your own self-submission to your organization.

You will receive your CEU credit in two ways:

1. Immediate Download: Your professional Certificate of Completion will be available for digital download immediately after you complete all required course modules and pass the final assessment. This is your personal copy for your professional portfolio or to display.

2. Official NCCAOM Submission: As an approved NCCAOM Professional Education Provider, Shen Holistic Academy will submit your completed PDA hours directly to the NCCAOM on your behalf. Please allow 10–14 business days after course completion for the credits to appear on your official NCCAOM transcript.

The Masterclass is a structured journey designed in flexible modules. You can acquire approximately 70 NCCAOM PDA/CEUs incrementally across the five core Phases. The exact number of CEUs is to be determined. Please be sure to check the CEU requirements for each phase to determine the exact CEUs you will earn.  

You can sign up for any individual course at any time. However, for the most profound and cumulative effect, it is strongly encouraged to take the courses in sequential order (Phase 1 → Phase 5). Each module builds upon the previous one, ensuring the clearest path for your spiritual evolution.

You receive lifetime access to all course videos, materials, and meditations (excluding live content). CEU certification access is valid for one year from the date of purchase. You will also receive specific instructions when you purchase a course to get your app. Learn more with the link below. 

Kajabi Help - Get the App

Yes, we offer flexible payment plans for the New Earth Pioneer Masterclasses and other high-value programs. Details are provided on the specific enrollment page.

For the official legal policy, please consult the Refund Policy link in the footer. Generally, due to the digital nature of our educational content, we offer a limited refund window if minimal content has been accessed.

Yes. While the material was once available to the general public, Shen Holistic Academy has relaunched this curriculum specifically for NCCAOM candidates and licensed practitioners. You must be licensed or working toward licensure with the intention of using the courses for continuing education credit.

No. This Masterclass is dedicated to energetic, philosophical, and personal cultivation (the "root"). The courses do not contain hands-on acupuncture formulas, needling techniques, or standard clinical protocols. The material focuses on transforming your consciousness and self-mastery as a prerequisite for next-level healing.

Yes. The Shen Holistic Academy is rooted in the healing energy of Maui, Hawaiʻi. We envision hosting future advanced didactic symposiums on Maui to serve as a spiritual activation experience. These events will leverage the Masterclass content and other teachers to activate practitioners into a strong vision of inspired leadership and self-empowered spiritual development.

The Masterclass was entirely recorded during the lockdown pandemic, inspired by world events. The core curriculum contains over 650 videos exclusively made by a human, without AI intervention. While the Academy's website and general correspondence may use AI assistance, we guarantee that the authentic, original course material is taught using the human knowledge and wisdom of Sahara Sun, L.Ac. Future courses by the Academy cannot guarantee AI-free content, but we will use our AI-Free symbol to indicate original, human-made material.

Yes. All courses are designed to be fully mobile-responsive and accessible on desktop, tablet, and smartphone. For full accessibility and compliance, all core video content includes closed captions/subtitles.

You receive lifetime access to all course videos, materials, and meditations (excluding live content). CEU certification access is valid for one year from the date of purchase. You will also receive specific instructions when you purchase a course to get your app. Learn more with the link below. 

Kajabi Help - Get the App

No. The Academy is philosophically and politically independent. Our core teachings are rooted in the non-dogmatic principles of Taoist wisdom and the Five Elements, which serve as an energetic framework for self-discovery. We respect all beliefs but do not align with or promote any single political party, religion, or societal doctrine. Our commitment is solely to the professional development and spiritual evolution of the individual.

 We are committed to professional ethics and modeling behavior based on compassion, humility, and critical inquiry. We believe true morality is discovered through individual self-trust and alignment with one's authentic truth, rather than adherence to external dogma. We encourage deep self-reflection on ethics as an integral part of professional mastery.

Yes. All students, staff, and instructors must adhere to a strict Code of Professional Conduct. This includes:

• Respectful Communication: Engaging in dialogue with humility, empathy, and integrity, especially when perspectives differ.

• Zero Tolerance for Hate Speech or Discrimination: Any communication that attacks, demeans, or harasses individuals based on race, religion, gender, sexual orientation, political affiliation, or vaccination status is cause for immediate removal from the platform.

• Focus on Curriculum: Discussions must remain relevant to the material, personal growth, and professional application.

We foster an environment of open inquiry and intellectual exploration. However, the right to expression is governed by our Code of Professional Conduct and our commitment to safety. We reserve the right to moderate or remove content from forums or live sessions that violates our professional standards, promotes harassment, or constitutes hate speech. This is a sanctuary for learning, and is intended as a safe space for self-exploration. This is not a platform for political debate or proselytization.

We take all feedback and disputes seriously. If you experience conduct that violates the Community Code of Conduct or have a grievance regarding course content, instructor behavior, or staff, please contact us immediately at [email protected] or Sahara personally, [email protected].

All formal complaints are reviewed discreetly and acted upon to maintain the integrity of our learning environment.

If you feel you need to reach out anonymously, please fill out our contact form using alternative information.

All guest instructors and their course proposals are rigorously vetted to ensure their content aligns with the Academy’s core mission of holistic, non-dogmatic healing and spiritual development. Contracts explicitly require adherence to the Academy’s Code of Professional Conduct, guaranteeing that their perspectives are offered as guidance for self-discovery, not as imposed dogma.

Our flagship New Earth Pioneer Masterclasses are taught exclusively by our founder and visionary, Sahara Sun, L.Ac., MS. You can learn more about her in the Founder links at the top and bottom of the page. 

Absolutely! We're open to collaboration with licensed professionals who align with our vision and have knowledge to share! To explore partnership opportunities, we invite you to visit our Instructors Page to get started.

For more details, please refer to our Instructor Policies and Presenter Agreement, available on our website.

As part of our selection process, we ensure that our instructors resonate with the Academy's Five Ethos. Once chosen, the presenter will be given options for pricing and commission structures, which will be determined based on factors like startup support, marketing efforts, and course size.

While the core curriculum is online, Shen Holistic Academy is committed to providing pathways for advanced clinical application. We will offer future specialized courses, including live webinars and didactic retreats in locations like Hawaii, to bring these philosophical principles into hands-on clinical practice.

All courses are hosted on a reliable online learning platform and are accessible via a standard web browser on a desktop, laptop, or modern mobile device. For the ultimate convenience, Shen Holistic Academy has a dedicated mobile app . The entire course experience, including viewing content, accessing materials, and managing your account, can be operated through our ready-to-use app.

Please contact our technical support team at [email protected]

We aim to resolve all technical inquiries quickly so you can continue your journey without disruption.

For matters involving your account, signing in, or computer troubles, you can also contact Kajabi Customer Support

You can get all of the classes right on your phone. All you need to do
is click the link and 

Your Academy, On-the-Go.

You can access and manage all of your Shen Holistic Academy courses right on your phone or tablet. Simply download the
free Kajabi app. (our trusted learning platform) and sign in using the email associated with your Academy account. The app ensures automatic progress syncing and seamless transitions, allowing you to read or watch content effortlessly, even as you switch between devices.

Please use the contact form available on our Contact Page or email us directly at [email protected] 

We welcome your inquiry and will respond as quickly as possible.